What Does Being Handed Over At Customs Mean Temu? [2024]

We all know that there is no need to introduce Temu, the popular Chinese shopping store that allows you to get anything and everything you need in your regular life at a far cheaper price than the regular market rates.

Now, imagine this – you find a good product and opt for purchase, but now, the most irritating part arrives when you have to wait for your order to get delivered, and after some days when you try to track, you see ‘ handed over at customs’.

But, what does being handed over at customs mean Temu? Do you have any ideas? If not, then don’t fret because we do, and if you are interested in knowing, then all you have to do is continue reading this article.

What Does Being Handed Over At Customs Mean Temu?

When you see the tag of ‘handed over at customs’ while tracking your order, it simply means that your package has now successfully arrived in your country and has recently been handed over at the customs office to be checked.

Customs clearance is a normal part of the delivery process when it comes to international shipping, which allows the country to make sure that the product you have ordered is safe.

Now, if you are interested in knowing what happens at the customs office, then here you go:

Customs Clearance — Officers thoroughly check your package to see if it contains the exact items declared, and make sure there are no prohibited items entering your country, with all taxes and duties paid.
Inspection — Sometimes, customs officials will physically check your package contents, mostly at random checkout, or if the package raises any red flags.

After the package has successfully cleared customs clearance, it will be handed over to the designated local Postal Service of your country for final delivery to you.

But, you must be aware that sometimes your package might be delayed at customs due to a couple of reasons, as follows:

At peak seasons, when sales and promotions are at par and customers take full advantage of them, customs can take extra time to get to your package for inspection.
In case your parcel has triggered a red flag at customs, then it will be further inspected in detail, automatically causing delays.

Temu Tracking & Support

Now, although Temu customer service is not the fastest out there, they still help you with almost everything about their platform, including tracking your order.

So, if you see a long delay of your parcel at customs, preferably over 1 to 2 weeks, then it is your queue to get in touch with Temu customer support.

Moreover, Temu offers detailed tracking information about your parcel on its website and app, so with a few clicks, you can check the updated information of your parcel, including its exact location, sometimes.

Final Words

In conclusion, it does not mean anything extreme or negative when the tracking information says that your parcel has been handed over at customs — because it only means that it is one step closer to you.

With that, we have reached the end of this article, and we hope you have the accurate answer to your question – What does being handed over at customs mean Temu?

Frequently Asked Questions

What does it mean when Temu says customs clearance is completed?

When Temu says customs clearance is completed for your order, then it means that your parcel has cleared the inspection of the customs office and is on the way to you.