Temu App Not Working: How to Fix [2024]

Popular for a good variety of categories to shop from and cheap products – we all know that Temu is one of the leading shopping platforms in the US and has recently started expanding its business in many more countries globally. 

Hence, it is quite clear that Temu has a customer base of millions. But, what is the highlight behind all this talk? Exactly — many customers have recently complained about how the Temu app has not been working.

For some, it might not load entirely and for others, it might glitch a lot. As for you – are you facing the same issues? If yes, then you are on the perfect page because this article includes everything you need to solve the ‘Temu app not working’ issue.

Why Is My Temu App Not Working?

Honestly – there is no clear reason as to why the Temu app is not working, and there might be different reasons behind the Temu app not working for many customers. 

Is The Temu App Down?

According to us, the main reason why the Temu is not working for you might be because it is not working for your region because of some issue in this server. 

It might have encountered some bugs or issues in the system, so, the services of the Temu app might be down for you and more customers from your area. 

More Reasons

Apart from the server being down – there are more causes for such issues, including the following: 

• Some kind of bugs or glitches in your app only.
• There might be a lot of cache buildup for the Temu app.
• Your Temu app might not be updated to the latest version.
• The Temu app might be facing issues because of high customer traffic. 

How To Fix: Temu App Not Working

Check Temu Server Status

If the Temu systems are facing some bugs and issues, and that is why Temu is not working for your region, then there is no way you will be able to solve this problem unless you wait for some time till the issue is solved on its own. 

In case you don’t know how to check Temu service status – you can get help from some trusted websites like Downdetector and check here to see if Temu is working in your region or not. 

Clear Temu App Cache

If you have not cleared the Temu app cache for quite a while now – then this is your hint to do so:

For iOS, 

1. Open the Settings app.
2. On your left, choose General.
3. Select iPhone Storage.
4. Scroll down to find the Temu app.
5. Select the Offload App option.
6. Last — Reinstall the Temu App from the App Store.

For Android, 

1. Open Settings.
2. Navigate to the page where you’ll find all the apps and search for the Temu app. 
3. Select the Clear Cache option. 
4. In case you have 2 options — select the appropriate one.

Update Your Temu App

This is indeed a silly mistake, and honestly, we all tend to do this mostly – where you don’t have the auto-update setting switched on on your device and you forget about new app updates.

So, check for the Temu app update, and if you have not updated it to its latest version, then do so because the old app version will start glitching after a new version launch. 

Reinstall Temu App

The issue might be caused by a simple bug or glitch specifically in your Temu app for some random reason – and the simplest way to solve it could be by deleting the app and reinstalling it from the App Store or Google Play Store. 

Use The Temu Website

After trying all the solutions above – if you are still not able to access the Temu app, then the easiest option is to try shopping from the official Temu website till the Temu app is back on track.  

Contact Temu Customer Service 

If you don’t want to use the Temu website, then you have one more option – contacting Temu customer service to seek help from them.

To do so, you can start by visiting the Contact Us page on its site. There, you will find all their social media accounts, so you can try contacting them through Instagram, Facebook, YouTube, Pinterest, and more.

If not that — then you can use the live chat feature mentioned as the very first option of contacting them on the page and talking to a Temu executive. 

Final Words

Apart from everything, you can also try waiting for some time because usually these kinds of issues can get resolved within a couple of days at max.

That is all for this article, and we hope you now know enough solutions to solve your ‘Temu app not working’ problem.

Frequently Asked Questions