What Does Exception Mean on Fashion Nova? [2025]

You might have been confused or even worried if you saw the word “Exception” while tracking your Fashion Nova order. Don’t worry, you’re not the only one! A lot of customers see this tracking update and don’t know what it means. 

This blog will explain what “Exception” means on Fashion Nova, why it happens, and what you can do about it. We’ll also talk about shipping delays and give you some useful advice. 

Lastly, we’ll answer two questions that people often have about Fashion Nova shipping.

So, What Does “Exception” Mean on Fashion Nova?

When you see “Exception” in your Fashion Nova order tracking, it usually means that something has caused a small delay in getting your package. 

It doesn’t mean your order is lost; it just means that something is keeping it from getting to you.

There are a few different reasons why shipping exceptions can happen:

• Problems with the weather (storms, floods, etc.)
• Customs delays (for international orders)
• The address is wrong or missing
• Problems with the carrier, like delays with FedEx or USPS

So, if you see an exception status, it just means that there was a problem with the delivery. Most of the time, the problem goes away on its own in a day or two.

Why does it happen?

Fashion Nova uses delivery services from other companies, such as USPS, FedEx, and DHL. The carrier is in charge of getting your order to your door once it leaves their warehouse. 

You may receive an “Exception” update if something goes wrong, such as bad weather or a scanning error.

In some cases, it might also mean that the delivery driver tried to drop it off but couldn’t. For instance, if your flat was locked or your house was hard to find, that could cause an exception notice.

What Should You Do If You See an Exception?

First, do not panic. An exception doesn’t always mean you have to do something. You can do this:

• Wait for 24-48 hours— Packages are usually back on track in a day.
• Look at the tracking information— There may be a note with more information.
• Call the carrier— If it’s been more than two days, call USPS or FedEx directly and give them your tracking number.

If you need more help, you can email or use the Fashion Nova help centre.

Final Words

It can be confusing to see the word “Exception” on your Fashion Nova order, but most of the time, it’s not a big deal. It simply means that your package is still en route, but there is a slight delay, which is usually minimal. 

Most of the time, the problem can be fixed quickly by keeping an eye on the tracking and getting in touch with the delivery service or Fashion Nova support.

FAQs