How To Contact Temu Customer Service? [2024]

Temu is a famous marketplace launched by a Chinese giant, mainly known for low rates and a good variety of collections. It also offers plenty of deals throughout the year, and has a customer base of millions.

Yet, for multiple reasons, you might face some issues while shopping at the site or app – issues in tracking your order, issues with your payment or confirmation, or maybe you want an answer to any question, and so on.

Now, what will you do in these cases? We currently have multiple users wanting to know how to contact Temu customer service — what are the ways? So, if you are also interested in knowing, then all you have to do is have a look at the article below.

How To Contact Temu Customer Service?

Live Chat 

Live chat is the easiest method to get in touch with customer service, where you will be able to talk live with one of the email representatives, ask any question you want, and solve queries.

Here, you just have to visit the Contact Us page on the official email website and tap on the live chat option on the screen, then instantly start chatting with the representative. 

Temu Customer Service Phone Number

For those who don’t want to chat – they can opt for the Temu customer service phone number, and you can dial Temu hotline number 1-888-495-8368. 

The representatives usually pick up with one call, and you have to make sure you are clear and precise with your questions and concerns. 

Contact Temu Seller

Surprisingly, Temu allows you to directly get in contact with the product seller through Messages so that you can solve any queries you have specifically about the product you have bought.

To contact the seller on Temu, you have to navigate to the page of your order history, and you’ll be able to see an option that says ‘Contact Seller’. 

Now, you can send a direct message to the product seller, and again, make sure you are clear about your questions and issues.

Social Media Platforms

Although Temu might not answer your questions or see to your concerns right away – you can still use social media platforms to contact Temu. 

Temu is available on a good bunch of social media sites like Instagram, Pinterest, Facebook, YouTube, and more, so you can just send a direct message or maybe comment on a recent post. 

Temu Customer Service Phone Number Hours

Apart from calling customer service, every other option is valid 24/7, and as for the customer service phone number hours – you can contact them between 7 AM to 11 PM EST. 

Final Words 

So, you have 4 ways in total you can use to contact Temu customer service, although our favorite is live chat because you don’t need to call anyone and a representative is always online to answer you.

With that, we have reached the end of the article, and we hope you now know how to contact Temu customer service. 

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