Does Temu Do Free Returns? Explained [2024]

Since you landed on this page – where assuming you don’t need an introduction to the popular Chinese marketplace Temu, which is now a huge entity, popular for plenty of deals, low prices, and a big list of categories and millions of options.

Now, as much as we love cheaply priced items on Temu, we all know that it does not have a good reputation when it comes to the quality of its items, and sometimes, you might be absolutely as satisfied with the product you have received.

Exactly, the next step you opt for is to return, but even return charges shipping fees sometimes! Yet, is it the same case with Temu? Does Temu do free returns? To know the correct answer to these questions — simply continue reading.

Does Temu Do Free Returns?

Yes, Temu does offer free returns, but the offer is unfortunately only available on your first return. 

In simple words – the first time you return something on Temu, you will not be charged with any shipping fee, unless you have ordered for a refund after 90 days from the date of purchase.

Moreover, as the terms applied – if the order is oversized or overweight, then you will have to return it yourself and pay the shipping cost in advance. 

Apart from all that – you might get free returns sometime in the future, but only a few deals and offers bring in such advantages, so keep an eye on Temu offers. 

Temu Return & Refund Policy

The highlight of the Temu return policy is that you get 90 days, aka 3 months from the date of purchase, to return the order you are dissatisfied with.

As for the refund policy, you have to make sure that the parcel you are returning complies with the Temu refund terms and conditions, and you will have to wait for the return till Temu gets the parcel and make sure everything is on point. 

Additionally, applying for a return is a simple process on the Temu site and app, and you usually just have to repack the parcel, and the delivery boy will pick it up from your doorstep.

Also, after the complete process, it will take multiple days for the return to show up in your bank account, depending on your financial institution, unless you opted for a Temu credit. 

Final Words

So, you do get free returns on Temu, buy only through new user offers and future deals, and at other times, you will be charged an appropriate shipping fee. 

That is all for this article, and we hope you now have the correct answer to your question – Does Temu do free returns?

Frequently Asked Questions 

Is it free to return items to Temu?

Temu offers free returns for one item or more only on your first return, and only if you have applied for a return within 90 days from the date of purchase. 

Does Temu refund canceled orders?

Yes, Temu does refund canceled orders and issues the refund almost quickly, but it takes extra days to show up in your bank account, depending on your financial institution. 

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