Amazon Vs Wayfair: A Head To Head Comparison [2024]

What is your go-to store for furniture, lighting, cookware, and such goods? Although there are many specialty brands in the market, many of us still value Amazon, since it has anything and everything you need in your life.

For several years, we have had many brands competing with Amazon for different categories, and now, we have a new name at the top of the list – Wayfair.

Is Amazon and Wayfair the same? Which one is cheaper? What about shipping and delivery? If you are interested in knowing the answers to these questions, then continue reading our Amazon VS Wayfair comparison below. 

Product Selection

Amazon

When we talk about Amazon, one of its main highlights is that its product selection contains everything you can think of, including home decor, cookware, serveware, kitchen, essentials, bathroom items, and a zillion more options to choose from.

Indeed, the category list at Amazon is never-ending, from thousands and thousands of popular and local brands, and it is also recommended if you want to find something unique yet helpful to ease up your regular chores.

Wayfair

Compared to Amazon, you can’t say Wayfair can give you anything and everything you want, but it does offer a good list of categories, millions of goods, and numerous options from over 5000 brands.

Here, you get to shop from categories like decor, pillows, bedroom furniture, nightstands, daybeds, server ware, lighting, vases, dining sets, bathroom vanities, curtains, wall art, rugs, mattresses, sofas, TV stands, recliners, outdoor dining, and much more. 

Winner: Amazon, although it can be Wayfair for you if you are interested in decor and furniture-like items.  

Pricing

Amazon

Another main highlight about Amazon is that it charges affordable and low rates for most of its products, whether we are talking about curtains and wall art, or mattresses and bed sheets.

Now, the pricing can change based on the quality and brand you are buying from, but we give Amazon a point for offering a wide price range from the cheapest to the fairly expensive one in the market. 

Additionally, you get plenty of offers at Amazon throughout the year, which only increase in number at the time of peak seasons and festivals. 

Wayfair

With Wayfair, you do get a good pricing range, but it is not as expensive as Amazon, although it is also known for its affordability throughout its inventory.

Moreover, when comparing the lowest pricing for one product, Amazon’s pricing was cheaper than Wayfair’s, keep in mind that prices fluctuate based on different factors, like demand.

In addition to that, you do experience sales, promotions, and discount offers at Wayfair, but they are not as frequent as on Amazon. 

Winner: Amazon, mainly because it offers more sales and discounts. 

Shipping & Delivery

Amazon

Many of us love Amazon for offering multiple shipping options, and while it usually takes no more than 24 hours to process your order (depending on the seller), you also don’t usually face any delays and such issues. 

One-day shipping, next-day shipping, standard shipping, and expedited shipping are all available at Amazon, although which one is available for you will depend on your location.

As for the shipping cost, prime members enjoy free shipping without any minimum order limit on all their orders, and for others, it can differ according to their item size, weight, and some other factors. 

Wayfair

Wayfair may not be offering you as many shipping options as Amazon, but it also has trusted standard shipping and expedited shipping options with no delay issues.

Yet, sometimes Wayfair can take some extra time to deliver your order, at times of peak seasons, festivals, and big deals, or when you have placed a large order or custom-made items are included. 

As for the shipping cost, you only need to spend $35 to unlock free shipping, if lower than that, then you’ll have to pay a small amount, and as for the processing time, it doesn’t usually take more than a couple of days. 

Winner: Amazon, certainly because it offers more shipping options. 

Customer Service

Amazon

Although we have seen quite a few complaining about their bad customer experience at Amazon, most of the customers compliment Amazon’s customer service team for being helpful and quick. 

Amazon customer service is not only well trained and efficient but they also offer services to multiple channels like email and online chat, allowing you the privilege to choose whichever option you prefer. 

Wayfair

Compared to Amazon, Wayfair also offers a good customer service experience where it has specialized teams to handle our variety of inquiries, including furniture assembly and installation.

Additionally, it also offers a variety of options to contact, including email, phone, and online chatting, while the brand also relies on customer reviews to offer information about its products and services.

Winner: Tie.

Additional Features

Amazon

Amazon has a customer-friendly app that allows you to place orders, keep track of your orders, check history, and do all the things you can do with Amazon, easily.

Additionally, Amazon allows you to take your experience with its marketplace to the next level if you are ready to subscribe to its Amazon Prime Membership, which will offer plenty of benefits. 

Wayfair

Wayfair also has a customer-friendly app on both the Google Play Store and App Store, allowing you to place your order and keep track of them easily and efficiently. 

Now, Wayfair offers a program named Rewards Program, which offers a good set of benefits, but the program is not as popular as Amazon’s and also offers a lower number of benefits.

Winner: Amazon, obviously because of its Prime Membership program. 

Amazon VS Wayfair: Which Is Better?

Now, as you might have already read, Amazon has taken over more headlines than Wayfair in the above article, mainly because it offers a wider collection of categories, more options for delivery, and a better loyalty program compared to Wayfair. 

However, that certainly does not mean that Amazon has to be your favorite because Wayfair is not bad at all – it offers durable goods and a fair rewards program, and you get to choose from thousands of products from over 5000 brands. 

In the end, it is your call – which of the two you want to choose and call your favorite 

Final Words

In conclusion, if you want a store where you can find a lot of options available at low prices, from randomly any category, then Amazon is the one for you.

On the contrary, if you want a brand for decor and furniture-like stuff, then Wayfair can offer a lot. 

With that, we have reached the end of this article, and we hope you enjoyed our comparison between Amazon VS Wayfair. 

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